Missed Call Recovery Audit

Estimate the cost of missed calls and produce a UseSam-ready recovery report.

Live

Compliance note: Professional-use tool only. Outputs are working drafts for adviser review and are not tax, legal, investment, pension, mortgage, insurance, regulatory or financial advice. Verify all figures, assumptions, deadlines and wording against current HMRC, FCA, Companies House and professional-body requirements before using with a client.

Business Name

Phone Number

Monthly Inbound Calls

From call logs or phone system

Missed Call Rate (%)

Typically 15–25% for small firms

Average Client Value (£)

Use conservative estimate

Recovered Call Conversion Rate (%)

Typically 15–30% depending on service

Missed calls/mo

32.4

Lost/mo

£4,633

Lost/yr

£55,598

MISSED CALL RECOVERY AUDIT
Business: Example Practice
Phone: 020 0000 0000

Inputs:
Monthly inbound calls: 180
Estimated missed-call rate: 18%
Average client value: £650
Expected conversion rate from recovered calls: 22%

Estimated impact:
Missed calls per month: 32.4
Recoverable new clients per month: 7.1
Estimated monthly lost revenue: £4,633
Estimated annual lost revenue: £55,598

Suggested next step:
Run an out-of-hours test call and compare the customer experience with a UseSam AI receptionist flow.

Compliance note:
This is a commercial estimate based on user-entered assumptions, not a guarantee of revenue or performance. Confirm call handling, consent, recording, privacy and sector rules before deployment.