Client Onboarding Checklist

Create a tailored onboarding checklist and client request email.

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Compliance note: Professional-use tool only. Outputs are working drafts for adviser review and are not tax, legal, investment, pension, mortgage, insurance, regulatory or financial advice. Verify all figures, assumptions, deadlines and wording against current HMRC, FCA, Companies House and professional-body requirements before using with a client.
CLIENT ONBOARDING CHECKLIST
Client: New Client Ltd
Service: Accounts and tax
Owner: Adviser
Generated: 21/06/2026

[ ] Signed engagement letter
[ ] Identity and AML/KYC checks completed
[ ] Professional clearance requested where relevant
[ ] Client portal or secure document route set up
[ ] Previous adviser records requested
[ ] HMRC/Companies House authorisations started
[ ] Fee agreement and payment method confirmed
[ ] Latest accounts and tax returns received
[ ] Bookkeeping access confirmed
[ ] VAT/PAYE registrations checked

Client email:
Hi New Client Ltd,

To get everything set up, please send over the documents and approvals listed in the onboarding checklist. Once these are complete, we can start work and confirm the first review date.

Best regards,
Adviser

Compliance note:
This checklist is a working draft for adviser review. Confirm onboarding, AML/KYC, authorisation and data-protection requirements against the client type, regulator and professional body before relying on it.